Designed for moments when time is tight and efficiency matters most, StarHub has opened its first compact, high-velocity concept store at Suntec City. The new store delivers fast, focused support while preserving the reassurance of human connection, reinforcing StarHub’s promise to be there when customers need help the most.
Located at Basement 1 of Suntec City, near office towers and high-traffic dining areas, the store is purpose-built for customers on the go. Whether it is a quick visit during lunch, a short break between meetings or a weekend stop, the space allows customers to walk in, get what they need and continue with their day seamlessly.
Fast Support Without Compromise
Despite its compact footprint, the Suntec City store offers meaningful and efficient support. Customers can expect quick consultations with tailored plan recommendations, streamlined set-up for multi-line and bundled services, and e-appointments that help reduce waiting time. For more complex needs, personalised human-led support remains readily available.
The experience is designed to be fast but never rushed, ensuring customers feel supported even when time is limited. From simple queries to more involved service requests, the store balances speed with care.
Calm Design for Busy Moments
Designed with customers in mind, the store features StarHub’s signature green palette complemented by gentle curves, soft fabrics, greenery and sleek metallic accents. Full-height glass panels overlooking the Fountain of Wealth bring in natural light, creating a calm and intuitive environment that makes even short visits feel effortless and stress-free.
Strengthening StarHub’s Retail Network
The new Suntec City store strengthens StarHub’s island-wide retail presence by providing fast and convenient access to support in a key business and city hub. Working alongside StarHub’s existing retail formats, the concept store reflects how the brand adapts to different customer needs across different moments in their day.
The store is open daily from 11.00am to 9.00pm. Customers can also explore StarHub’s latest mobile and connectivity offerings, including 5G Unlimited+ plans designed to support busy, connected lifestyles.
